ABOUT
Our Mission
To empower savvy shoppers and ambitious Agents in Lebanon with a seamless, transparent, community-driven platform that turns every cart into an opportunity.
Our Vision
To become the go-to shopping connector app in Lebanon, where every cart connects a Shopper to a reliable local Agent, and global shopping is within simple reach for everyone.
What we stand for
Client-Centricity
We put our Shoppers and Agents at the heart of everything we do, ensuring a seamless and trustworthy experience.
Reliability
We guarantee timely updates and dependable delivery tracking, so you always know where your order stands.
Simplicity
An intuitive app experience that makes shopping simple for Shoppers and delivering simple for Agents.
Local Impact
We contribute to Lebanon's economy by empowering local entrepreneurship and reducing barriers to international shopping.
Adaptability
We stay flexible and responsive to changing needs, and keep improving based on real feedback.
Integrity
We uphold fairness and honesty in every transaction and partnership.
Who is behind Cartello
Cartello was built by Marylee Elamine, who lives the same problem you do — wanting to order from Shein and other stores abroad in Lebanon, and dealing with the hassle of stores that don’t ship directly here, or make it complicated to get items home. After seeing how messy and risky the informal reselling market had become — money sent upfront, no tracking, no real protection for either side — Cartello was built to make it easier: a safe, simple way to shop from anywhere, with real people and real accountability behind every order.